Welcome to the VIP Club!

This is a loyalty program for Lasardo Gioielli premium customers. You benefit from exclusive promotions, accumulation of points that you can use when you place an order, gifts and discount coupons on the occasion of your birthday, advance access to promotions and pre-orders for new products in stock, discount coupons for you and your friends.

Points can be accumulated in several ways:

1. When you place an order;

2. When you register your birthday;

3. When you follow us on Instagram;

4. When you follow us on Facebook;

5. When you share one of our posts/products on Facebook;

6. When you share one of our posts/products on Instagram;

It should be noted that, in order to benefit from the gift points, both the FOLLOW and SHARE procedures can only be carried out from your customer account, after signing up using the LASARDO VIP CLUB icon at the bottom left. In order to avoid any attempt at fraud, these actions will be tracked until the next order is placed. You will benefit from the accumulated points, only if at the time of placing the order, you are still our follower on social networks.

The discount coupons for you and the friend you recommend consist of a 15 ron discount for each and are only applied if you place an order of at least 100 ron each.

FREQUENT QUESTIONS

How can I see how many points I have in my account?
All the data in "Your Account" is your road map to all your points and advantages in the VIP Club program.
What are the benefits of becoming a member?
In addition to those mentioned above, depending on the number of orders or the amount accumulated following the orders placed on our website, you benefit from certain discount thresholds. These discounts will be worth
- 10% for up to 10 orders or a total amount of 3000 RON spent on www.lasardo.com;
-15% for up to 25 orders and/or a total amount of 6000 RON spent on www.lasardo.com;
- 20% for more than 25 orders and/or an amount exceeding 6000 ron spent on www.lasardo.com
You will receive these discounts with each order, in the package, in the form of a voucher with a discount code.
Can I combine reward benefits with other promo codes?
Unfortunately, the reward benefits from the VIP Club membership thresholds cannot be combined with other offers or discount codes.
What happens to my points if I return an item or the entire order?
If you return an item or the entire order, we will refund the value of the products and the points will also be removed from the customer account.
How long are my points valid for?
Points from the loyalty program are valid for 12 months from the date of starting membership in the VIP CLUB system. At the end of the membership year, points will be reset and a new membership year will begin.
Why can't I see VIP points registered in my account?
Points will be displayed in your member account and may take up to 24 hours to be processed and updated in the system. However, if the points still do not appear in the customer account, you can try the following actions:
– Refresh browser
- Log out and log back into the member account
– Check the "point history" in the dashboard, it will show you the number of points, how and when they were earned.
If you still have problems, you can send us an e-mail at office@lasardo.ro
and our team will analyze the problem as soon as possible .