All products sold through Lasardo Gioielli are imported directly from international suppliers and their quality is certified by the international manufacturer/supplier, as stipulated in the " Product Guarantee " section.

The products are packed in special boxes for jewelry or watches. The products that belong to a brand have their own boxes and bags with the logo of the respective brand( where available). The silver jewelry comes packaged in cardboard or velvet jewelry boxes, and if you opt for the gift packaging (which is FREE), bows, tissue paper and a bag with Lasardo Gioielli inscriptions are added to them.

If you're not sure which size is right for you, check out our size guides. They are located below the sizes available for each of our products.

A tennis bracelet should be wide enough that it can move freely, but not so wide that it can slide down your hand. The general rule is that when you can fit a finger between the bracelet and your wrist, it fits perfectly. It is usually worn on the left wrist, as most people are right-handed, which means the bracelet is subject to less wear and tear. The best way to measure is by wrapping a measuring tape around your wrist (this can also be done with string or ribbon and measured by a ruler.)

For rings , please consult the size chart, which you can find in the product images from the "Rings" section or click here to follow the instructions

For necklaces , please take into account that they are not too tight so as not to break and you can avoid this by measuring the neck circumference correctly.

Watches do not need too many measurements, but check the size of the dial so that it is not disproportionate in relation to the wrist. All metal watch straps can be adjusted.

You have continuous access to current information by accessing the link "My Account" -> "Authentication" and selecting the "My Orders" field. You will find the details related to each order and the products related to it, the updated status and the documents related to the orders.

You can change the delivery address and contact details for delivery following a request sent by email to office@lasardo.com.
In order to process the change, it is necessary to send the request as soon as possible, before receiving the e-mail confirming the shipment of the package.
Please keep in mind that the change may lead to a delay of 1 working day from the initial delivery term.

You cannot change the products in an order. If you have changed your mind about the products, you can cancel the order from the "My orders" section available in your account , before receiving the email confirming the shipment of the package and you can place a new order.

We understand you completely,we also change our minds! Although we would like to, once an order is shipped, we cannot change or cancel it. The order can be canceled, only if it has not yet been processed and shipped. You just have to enter the account created on our website and opt for its cancellation

Da, Lasardo Gioielli vă pune la dispoziție serviciul de plasări comenzi prin telefon, la numărul +40722192326, cu tarif normal în rețeaua Orange. Serviciul este valabil de luni până vineri, între 10:00-17:00, exceptând sărbătorile legale și numai pentru comenzile cu plata numerar la livrare.

The discount code is applied in the check-out step, before
order completion. All you have to do is enter the code, then click on the "Add code" button
discount". The discount codes are valid for a limited period of time, they cannot be combined with other active promotions on the site, nor with other discount codes or other vouchers.

Gift Cards are perfect gifts, suitable even for
those people who have everything. Give them an unforgettable experience
choosing a Lasardo Gioielli Gift Card! You can purchase it online , adding to the basket the value that
you want it The Gift Card can be delivered electronically, directly to the address of
e-mail address of the recipient.

The Gift Card can have values ​​between 100 lei and 1000 lei, it has a validity period
of 30 days and can be used in full in one shopping session, exclusively online. When completing the order, add the gift card to the cart, and its value will be deducted from the total order. Use the entire value of the Gift Card in one order. If the value is not fully used, the difference
it will not be refunded but will be forfeited.

Once your order has been placed, you will receive a confirmation email letting you know that our team has received your order. Once your order is complete, you will receive an email notification with delivery tracking information. Shipping charges are non-refundable on returns.

Usually, the delivery time varies between 1-3 working days. For the products in our own stock (silver jewelry, Think Positive, We Positive and those in Sale), delivery is made in 24 hours, if the order is placed until 3:00 p.m. of the respective day. For products in the supplier's stock, delivery is made in 72 hours. Orders placed on Friday after 3:00 p.m. and on weekends will be shipped on Monday. In exceptional cases and at the express request of customers, we can also ship on Saturdays.

Yes, we deliver via DHL throughout Europe, UK and Switzerland . Shipping costs will apply and will be added at checkout.

If you are not completely satisfied with the purchased product, we are
here to help you.

You have 14 calendar days from the date of receipt
order, so that you can return a product. In order for it to be accepted for return, you must send it in the same conditions in which you received it: new, with the label, without being worn, in the original packaging, accompanied by the invoice and the warranty certificate, both in the original.

Please complete the return request in the form below.

After we receive your item, we will inspect it and notify you
immediately on the status of the refund. If the return is approved, you will receive
the money on the card you specified in the return form, which you can find on the website.

You'll get your money back in a few days, depending on your bank's policies
card issuer.

Return shipping

Other customers will be responsible for paying their own shipping costs for returning the item. Transport costs are non-refundable, except for the cases presented below.

The cases in which the return is free are the following:

1. If we send a different product than the one ordered;

2. If we send a different size than the one ordered;

3.. If the product does not comply with the description on the website or has manufacturing defects that can only be detected at the time of wearing;

Please see the HOW TO RETURN section for complete information.

Off, it is the most unpleasant situation. Unfortunately, the stones are not covered by the warranty, but we can still replace them for free, if you send us the jewel or the watch. If you think the transport fee is too high, you can go to any jeweler, who will inoculate your stone on the spot, for a fee. Also, please consult the instructions for using and storing the jewelry, so that you can avoid these events and enjoy your jewelry for as long as possible.

We can replace a piece of jewelry or a watch, only if the damage caused is due to a manufacturing defect. For any other situations, repairs are made for a fee and defective products are not replaced with new ones.

We exchange the battery for free, even if the watch battery is no longer within the 6-month grace period from the date of purchase. You can send it to us or, if you find the waiting time or the round-trip transport too long, you can contact any watchmaker for a battery exchange. We recommend Renata, Sony or Varta batteries.

Our recommendation is NOT to enter the water with them. Watches have a special regime that somehow regulates this situation. There are special watches for diving and in this case, please consult the warranty certificate published on the website here , to see what you can and cannot do with your watch, depending on its water resistance. You can also read here , the article from our blog, dedicated to this topic.

Definitely not! Jewelry must be taken off before going to bed, before taking a bath, washing the dishes or before other similar activities in which the jewelry would come into contact with water, detergents, cosmetic and chemical products, in order to avoid ungluing the parts (precious stones and semi-precious, zirconium crystals, rhinestones) and the wear of parts that contain natural leather or other materials!

The jewelry will not be worn during physical activities of contact or that result in profuse sweating, in order to avoid scratching or removing the surface layer or detaching the component parts.

The plating of silver jewelry with rhodium brings them, in addition to extra shine, a superior quality, the price of rhodium being higher than the price of silver.

The advantages of rhodium plating:

- this process brings an extra shine to the jewelry, which, following this procedure, no longer requires periodic polishing or cleaning because they receive a shiny and noble appearance, of white gold;

- the jewelry will have increased durability;

- the parts become more resistant to scratches and abrasion;

- it does not allow the jewelry to oxidize and deteriorate their quality, which increases their resistance over time;

- the pomegranate does not contain nickel, the pieces thus obtained being hypoallergenic and recommended for sensitive people.

- plating silver jewelry with rhodium gives it extra shine, but also a superior quality, which causes the price of precious pieces to increase.

Like gold, silver is too soft and cannot be used as such in jewelry production.

Normally, jewelry is made of genuine silver (standard silver), an alloy consisting of 92.5 ‰ silver (925 ‰*, i.e. 925 parts fine silver out of 100 parts alloy) and 7.5% copper (75 parts copper out of 1000 parts alloy) Genuine silver is harder than pure silver and has a lower melting point. Also, alloying with copper gives the silver alloy increased durability.

Silver does not have a purity measurement unit similar to the carat in the case of gold, but jewelers consider 925‰ silver to be the purest silver.

As brilliant as natural diamonds and giving any woman elegance and sophistication, CZ Diamonds are
used for decades in the creation of jewelry, being famous for
their brightness and clarity.

CZ - Cubic Zirconia

Although very similar to the natural diamond, Diamonds
CZ have a lower hardness of 8 on the Mohs scale, while natural diamond has
a duration of 10. The density of CZ Diamonds is higher, they are 75% heavier than diamonds. At the same time, they have a
refractive index of 2.15 - 2.18, unlike the natural diamond that it has
this index of 2.42. The dispersion of the CZ Diamond is greater than a
natural diamond - 0.058 - 0.066, compared to 0.044.

Like any product created in a laboratory, the CZ Diamond is
perfect in every way, while natural diamond can
contains small imperfections.

CZ diamonds are mounted on gold, silver jewelry
or platinum, on earrings, rings, bracelets, necklaces or pendants and they are
available in a range of colors that pleases every taste.

The PVD (Physical Vapor Deposition) method is known especially to manufacturers of exclusive watches, who use it because it confers resistance to abrasion and because it is a method that ensures the finish of the jewel, much more durable properties than those achieved by classic plating with rhodium through galvanization